Customer service
Here you can find information about privacy, terms, returns and cookies for Melo Liina Home Oy.
Privacy Policy
We respect your privacy and process your personal data according to applicable data protection laws.
We collect your name, email address, delivery address, phone number, payment details and IP address when you place an order.
We use this information to process orders, provide customer service, tailor the website experience, fulfil legal obligations and, with your consent, send marketing messages.
Data may be shared with payment providers, logistics partners and authorities when required by law.
Personal data is stored only for as long as necessary for the stated purposes and is deleted or anonymised afterwards.
You have the right to access, correct and in some cases delete your data, as well as to object to certain processing activities.
We protect your data with appropriate technical and organisational measures and use SSL encryption for secure data transfer.
Terms of Service
These terms apply to purchases made in the Melo Liina Home Oy online store.
By using our website and placing an order you accept these terms as an agreement between you and Melo Liina Home Oy.
The content, design and graphics of our website belong to Melo Liina Home Oy and may not be used without permission.
Some features may require you to create an account. You must provide accurate and up-to-date information when registering.
We are not liable for indirect or consequential damages arising from the use of the website within the limits of Finnish law.
We may suspend or terminate access to our services without prior notice if the terms are violated.
These terms are governed by the laws of Finland.
Return & Refund Policy
We follow Finnish consumer protection law and want you to be satisfied with your purchase.
You have the right to cancel your purchase within 14 days of receiving the product without giving a reason, provided the product is unused and in its original packaging.
Before returning a product, please fill in the return form. The product must be sent back within 14 days from the date of delivery.
Return costs depend on the product and are usually paid by the customer unless otherwise stated.
Once we have received and inspected the returned product, the refund will be processed within 14 working days using the original payment method.